top of page

Voia's Help & User Guide 

We're here to help you capture great cinematic shots and create stunning videos. You'll find all the information you need to get started, including user guides and ways to contact us. Let's get started on your next video project!

​

help@voia.com

Have more questions? Chat with us using the button in the bottom corner!

  • How do I ensure the best lighting conditions for recording?
    Use consistent, stable artificial lighting and avoid natural light from windows or any fluctuating light sources. Indoor environments are preferred to maintain control over the lighting.
  • Can I record multiple people in one video with Voia?
    Recording Multiple People: Voia allows you to record multiple people in the same scene. When doing so, make sure that only those who need to be in the video are within the frame. Position each person carefully to ensure they interact seamlessly with the virtual environment and each other.
  • What type of space work best with Voia’s AI?
    Space that are clear of objects and have stable, consistent lighting work best. Indoor spaces with controlled lighting conditions are ideal.
  • Can I use Voia outdoors, or is it only for indoor use?
    Voia is optimized for indoor use where lighting and environmental conditions can be controlled. Outdoor use may result in inconsistent lighting, which can affect the AI’s performance.
  • How do I upload my own audio track to a video in Voia?
    Within the Voia app, you can choose to record with live sound, without sound, or upload your own audio track by selecting the appropriate option before recording.
  • Positioning Objects in the Virtual Environment
    Ensure that any objects in the virtual environment are correctly positioned so that the actor or person you’re recording doesn’t walk through them in the final render. You can check and adjust this during the preview to make sure everything is in place.
  • is it possible to export videos in different formats for editing?
    Yes, after rendering, Voia allows you to export videos in a zip file that includes different components. These components can be imported into external video editing software for further customization.
  • What should I do if the AI doesn’t accurately render the environment?
    Ensure that the environment is clear of objects and that lighting is consistent and stable. If the issue persists, try re-recording in a different location or adjusting the lighting conditions.
  • How long does it take to render a video in Voia?
    Rendering typically takes about 30 seconds for every 8 seconds of recorded footage. However, more complex environments may take longer.
  • Rendering and Exporting
    If you're satisfied with your recorded video, you can proceed to render it. Once rendering is complete, the video will be available on your iPhone immediately, ready to be shared across any platform. Additionally, Voia provides a zip file containing different components of your project. These components can be used with external editing software, giving you even more creative control over your final product. The components are: Original video Original after background removal Mask used to separate actors from background in the original video Rendered video Rendered background (no actors). Mask used to separate actors from environment in the rendered video.
  • Can I use Voia for live-streaming, or is it only for recorded videos?
    Voia is primarily designed for recording videos. For now, the focus is on creating high-quality, rendered content rather than live-streaming.
bottom of page